UofT Lecture Capture. Until further notice, the Help Desk will be providing support via telephone or online only. Faculty and staff will submit online requests for new shared mailboxes directly to the University’s Enterprise Service Centre (ESC), which will be processed by Information Technology Services (ITS). New UTM and UTSC students should check the instructions that came with their TCard for campus specific instructions. We are not a traditional help desk or a generic call center. About web accessibility. Where to pick up your U of T face mask. University of Toronto Libraries - Since 1892, Submit a question to U of T about COVID-19, Inclusion, diversity and equity statement, Research and Writing Seminar: Critical Reading, Automatically Download a Web Archive with Wget, Government information research series: Parliamentary and legislative materials. Monday to Friday. Employees@UofT is a secure and intuitive web application that allows HRIS users to query and download information about the employees that belong to their organization unit(s). You can contact them at 978-HELP (4357), or at help.desk@utoronto.ca. Technical support for eduroam will be provided by your home institution. 10am-12pm | 2pm-4pm | 6pm-8pm; Saturday & Sunday. UofT faculty, staff or students visiting another participating institution should contact the Information Commons Help Desk – help.desk@utoronto.ca, 416-978-HELP (4357). Find People. Hello and welcome to the UofT Service Request Management System. UTSC Help Desk Faculty and staff computing support: 416.287.4357 (HELP) helpdesk@utsc.utoronto.ca: Academic Resource Building, room AC204: The Centre for Teaching and Learning: 416-287-7520: sutherland@utsc.utoronto.ca: Academic Resource Building, AC 335A: Classroom and AV Support: 416.287.4357 (HELP) av@utsc.utoronto.ca: AC200, IC35, BV487: Intranet Support Get support in achieving your personal and academic success through Student Life services. For enquiries about the Education Programs offered in the Faculty of Medicine, please visit the Undergraduate program or Graduate program webpages. The Discovery Commons provides Information Technology Services to the Faculty of Medicine and this Service Request form is for IT related requests/enquiries only. The following help form is for AMS System support. © University of Toronto. The recommended screen readers for the Directory are NVDA and JAWS for Windows, and ChromeVox for Mac. The Help Desk knowledge base has suggestions for many technical questions about using computers and other devices. Phone: 416-978-8504Fax: 416-971-2482Email: discovery.commons@utoronto.ca. USEFUL UofT LINKS. to enable convenient password reset via alternate email or SMS (mobile phone). (416) 978-HELP (4357) PHONE: 416.287.4357 (HELP) - EMAIL: helpdesk@utsc.utoronto.ca OFFICE: A204 Hours of Operation: 8:15am - 5:00pm Walk-in support is available by appointment only. If you are in distress, we can connect you to the help you need. For information about graduate studies at the University of Toronto, please contact the School of Graduate Studies directly. Until further notice, the Help Desk will be providing support via telephone or online only. Please go to uoft.me/hrsc. Staff & Faculty Help Desk is operating off campus due to access restriction, but is still available to provide support. PHONE: 416.287.4357 (HELP) - EMAIL: helpdesk@utsc.utoronto.ca OFFICE: A204 Hours of Operation: 8:15am - 5:00pm Walk-in support is available by appointment only. 14. There will be no walk-in support at this time. When using a public computer, close all windows and exit the browser. Use the U of T Directory to find staff, faculty and department contacts at U of T. Submit a Service Request. Using Keynote to Create Your Presentation? ITS ... Review progress updates in the newly released 2020 IT@UofT Strategic Plan Annual Report. If you need our help to reset your password or activate a UTORMFA Hardware Token, set up an appointment with one of our staff on our Bookings page. The U of T email system will not suspend incoming messages and request that you click a link in order to recieve them. You do not have Javascript turned on, please click the button to continue. Cyber Security Awareness Month (CSAM) is observed all over the world every October - Find out about what UofT is doing at this most critical of times - where we rely on electronic communication at a level exponentially higher than only 7 months ago. For IT system outages: Help Desk … Get Help. Life is complicated and doesn’t always go as planned. Staff & Faculty Help Desk is operating off campus due to access restriction, but is still available to provide support. Tips for Online Meetings and Presentations, Installing Office 365 on personal devices, Information Risk Management Program (IRMP), Information Risk and Risk Management Assessments, Best Practices and Etiquette for Zoom Panelists, Showing Your Best Side: Tips for Improving Your Video and Audio, Fill Out the Form and Send Us Your Presentation. The Discovery Commons provides Information Technology Services to the Faculty of Medicine and this Service Request form is for IT related requests/enquiries only. Tell us about a web accessibility problem. Quercus Support Resources. Non-medical masks or face coverings must now be worn indoors in all common-use spaces on University property. Who can get a UTmail+ account? We offer services such as student aid, your health and dental plan, clubs funding, annual tax clinics, and more. (416) 978-HELP (4357) E-mail help.desk@utoronto.ca. Contact the Service Desk; Resources for Support; General Service Request Form; Specific Service Request Forms; Service Catalogue (A-Z) Remote Desktop Access; UOFT UnderGraduate Medicine Programs & Medical School ENQUIRIES; UOFT Graduate & PostGraduate MEDICINE PROGRAM ENQUIRIES; Frequently Asked Questions. The Daniels Faculty's IT department provides support to Daniels students, faculty, and staff Monday to Friday, between 9:00am and 5:00pm. All questions relating to your UTORid, UTORmail/UTmail+ and UTORexchange account should be directed to the Information Commons Help Desk at Robarts Library. We are working on improving VoiceOver compatibility. COVID-19: Updates on library services and operations. E-mail help.desk@utoronto.ca. Student Life Departments. Closed (U OF T LIBRARIES HOLIDAY CLOSURES: Wednesday, December 23, 2020 to Sunday, January 3, 2021 inclusive) Discovery CommonsFaculty of Medicine, University of TorontoRm 3172, 1 King's College CircleToronto ON M5S 1A8, Temerty Faculty of Medicine, University of Toronto © 2021 University of Toronto, 1 King's College Circle, Medical Sciences Building, Room 3172, UOFT UnderGraduate Medicine Programs & Medical School ENQUIRIES, UOFT Graduate & PostGraduate MEDICINE PROGRAM ENQUIRIES. If you are not registered with the UTORid Account Recovery Service, please visit your campus help desk: St. George UTM UTSC Note: U of T staff, faculty, students, and alumni may register for UTORid Account Recovery Service. Contact the Service Desk; Resources for Support; General Service Request Form; Specific Service Request Forms; Service Catalogue (A-Z) UOFT UnderGraduate Medicine Programs & Medical School ENQUIRIES; UOFT Graduate & PostGraduate MEDICINE PROGRAM ENQUIRIES; Resources for Support; Frequently Asked Questions. Feeling Distressed? All rights reserved. It will help us to identify problems if you let us know as soon as they develop. Alternate you may use your UTORCSI computer login name and password. Get Help. Visitors to UofT should contact their home institution's IT support for assistance. Your email address will be in the form of firstname.lastname@mail.utoronto.ca unless that name is already in use – then there will be a suffix applied, or you may select your own variation.. Log in to your account at mail.utoronto.ca using your … Help Us Help You ; The ... UOFT Graduate & PostGraduate MEDICINE PROGRAM ENQUIRIES; Contact the Service Desk. For assistance or comments, please contact help.desk@utoronto.ca. Read more. UTSU | Who we are The University of Toronto Students’ Union is the official student government for more than 38,000 students at the University of Toronto’s St. George Campus. Emergency. In order to login you must use your UTORid (weblogin/o365) login name and password. Read more. 130 St. George St.,Toronto, ON, M5S 1A5Get Library Help See the article about Shared Mailbox creation for full details. Our service desk is available 24/7/365 and tickets can be logged in numerous ways. Check the Information + Technology Services website for information about service outages. Users can generate simple employee lists for their department(s) using HR criteria such as personnel subarea, employee subgroup, gender, rank, etc. The University of Toronto is offering every student, faculty member, staff member and librarian two free non-medical cloth face masks. About online privacy and data collection. Please go to uoft.me/esc.. For emergencies: 911 then Campus Police 416-978-2222. The reception desk staff can help you navigate the Centre’s resources and programming, and set up appointments to meet with educators and strategists. Postgraduate Web Registration System (POWER) POWER is the Faculty of Medicine’s Postgraduate Medical Education online Evaluation and Registration system available to postgraduate trainees, teachers, administrators and program directors. This page is maintained by the Information + Technology Services, University of Toronto. Use this COVID-19 resilience toolbox to help you recognize and control fatigue/pandemic stress. Please note: The AMS Author & Access request is now in the Enterprise Service Centre (ESC). The University of Toronto has moved to a full-service shared mailbox creation process. UofT Help Desk. Teaching Support (CTSI) Teaching Resources (CTSI) Online Toolkit (CTSI) Online Learning (OLS) Technologies at UofT (ACT) UofT Information Technology (ITS) VIRTUAL DESK HOURS OF OPERATION: DESK CLOSED as of Fri Dec 18, 2020 at 4pm to Sun Jan 3, 2021, inclusive. The team supports a variety of issues, including account activation, e-mail, wireless access, connecting to our network and printing. We pride ourselves in our personalized approach to user support following a simple, but key, directive – think of us as your very own internal support desk. Do not click links in emails unless you are absolutely certain that they are not suspicious. More information on the activities you can participate in and resources you can use is available below: https://securitymatters.utoronto.ca/participate-in-cyber-security-awaren... University of Toronto Libraries No additional setup is required by the requesting user, and the user will be notified once their new shared mailbox is ready. There will be no walk-in support at this time. UTM Service Desk CCT Atrium; In-person support hours Mon - Fri: 8:00 AM - 5:00 PM; Remote support hours Mon - Fri: 8:00 AM - 8:00 PM Sat - Sun: 9:00 AM - 5:00 PM 905-828-5344 helpdesk.utm@utoronto.ca @UTMServiceDesk The Help Desk is on the ground floor of Robarts Library. We have received reports of a message that claims to have suspended incoming emails for you and provides a link to retrieve them. 416-978-8450Map For all other building related issues: 416-287-7579. Spam, Virus Protection and Phishing Avoidance, New Phishing scam appears to come from a utoronto.ca address, October is Cyber Security Awareness Month: Become Aware. This form is intended as a resource for prospective undergraduate students. Students at the University of Toronto will get a UTmail+ account when registered as an active student. Student Help Desk is still operating on campus and can be reached at: Help Login. Keep your password a secret at all times Tip: U of T will never ask for your password or other personal information by e-mail. VoIP migration project milestone. It will reopen on Mon Jan 4, 2021 at 10am. For more information about phishing and other security issues, see the Security Matters website. If you require support for ESS (Employee Self Service) or HRIS (Human Resources Information System) submit an inquiry by selecting the Get Help form in the HR Service Centre. UofT Network & Systems Status. connecting to the UofT wireless network, setting up wireless printing on your laptop, using one of our scanners. Member, staff member and librarian two free non-medical cloth face masks Review progress updates in newly. Commons Help Desk or a generic call center logged in numerous ways UTM. At Robarts Library the Information + Technology Services, University of Toronto will get a UTmail+ account when registered an! 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