I hope this information is useful to you, AR! I had to spent $1000 for some body parts since I had it . I just bought a new car and the vehicle I thought I bought is not the one i have as it is missing options in the model I understood I was getting. So, as we said at the beginning, the simple answer to the question of what happens to new cars that don't sell is: there really aren't any cars that ultimately don’t sell. This was on the inside of the car. This is called “unwinding the deal” in car dealer parlance. I just traded a vehicle at a local Mazda dealership for a new 2019 model car. Here is a link to their website: http://www.mvsabc.com/contact-us. Email me at firstname.lastname@example.org. In addition to the above policies, please make sure to review our Border Crossing Policy to ensure all additional requirements are met. : ) It would also be best to add possible future repairs and maintenance fees on your budget when you are looking for a new car. Every seller has a different return policy. ***. Before Buying a New Vehicle Vehicle Sales Authority of BC has a blog post pertaining to this – “What you should know about vehicle returns” and the link is here: http://mvsabc.com/consumer-tips/what-you-should-know-about-vehicle-returns/ I hope this post can give you an answer you are looking for regarding returns. However you may want to contact the Vehicle Sales Authority of BC if you haven’t contacted them already. But days later we found out that we were not approve for financing. Thank you for any and all feedback. Here is their contact information: http://mvsabc.com/contact-us/ I hope this information helps! Hi Mark, thank you for your question. As long as you have had your car for three days or fewer (and driven for under 100 miles), you can participate in the Exchange Program. Is it an AMVIC licensed dealership obliged to give a 90-day warranty for a financed used-car? Here is a link to their contact info: https://mvsabc.com/contact-us/. Hi, I just bought a brand new Acura ILX 2017. Be prepared to pay interest on the car loan. Can you give me answer what i need to do. All New Cars Sell…Eventually. so basically the damaged car is worth only $900 to them. How to apply for compensation Find a registered dealer After reviewing numbers,its just need t a smart move. Hello my name is heather I singed a lease on a car less then 2 weeks ago and then I lost my job 5 days ago I haven’t even paid.the full down payment yet, I got my final check today thinking I’d just make this months payments for it however my employer didn’t pay me fully so now I dont even have enough money for this months payment is there anything I can do? Thanks for sharing this blog.I like this blog very much. Any advice please! What happens if I just give the truck back to him? And not returning our money and keep saying u have to pay penalties which is around $9000. You can look at the option of filing a claim with the, I purchased my vehicle from a licensed dealer, I am in a dispute with a vehicle manufacturer, Request approval for a continuing education program, (SAMPLE CONTENT / SHORTCODES) Sample Page, Don’t put the pedal to the metal when buying a new vehicle, Dear Consumer Protection BC: vehicle questions, Buying a used car: common questions about damage declarations, Our complaint handling & inspection processes, COVID-19 updates for our licensed businesses, sell vehicles in a clear and honest manner, stand behind the representations they make about a vehicle, do not withhold or give information that would cause you to make an error in judgment about whether to buy the vehicle, meet strict standards, particularly about disclosures, contribute to a customer compensation fund in case of eligible claims, You have a consumer complaint about a vehicle’s alleged defect, You have an issue with a new vehicle warranty, Your car is a current model or one of four previous model years. You may need to settle your dispute by taking legal action. Can i cancal the contract. Hi David, we don’t regulate the motor vehicle industry so we won’t be able to help you with any further actions. If we can’t help you directly, we will be happy to provide you with as much information as possible. Keep it in new condition." the engine light came back on after 5 minutes of driving. Hello, The following is from Natural Resources Canada: If you are unhappy with your vehicle’s fuel consumption even after taking into account the factors noted above that can influence its fuel use, let your dealership know of your concerns. But most products may be exchanged within 10 Business Days of receipt for items that are damaged in shipping, defective or have p Did you try calling the Motor Vehicle Sales Authority of BC? I contacted the dealship to ask if I could return the vehicle and he said *no* it has already been processed BUT how can it be processed if I still have the signed paperwork? Thanks. This blog post may also be helpful to you: https://mvsabc.com/consumer-tips/what-you-should-know-about-vehicle-returns/. All I want was for them to have it fix. Is this worth fighting for? Hi Jabbar, thank you for your question. Here is a link to their website: http://www.mvsabc.com/contact-us. I would suggest visiting the Vehicle Sales Authority’s website. So far al I’ve payed is the deposit. They can be reached at 1-800-207-0685. Some dealers — and certified pre-owned programs — boast an exchange program that allows you to bring back a vehicle and exchange it for another one if you’re unhappy after a certain time frame. This isn’t something our office oversees. Hi I bought a vehicle around august 2015 and I found out the car has lots of problems within the 2 days I pick up the car, and within a month, I found out there is an airbag problem ( the light is on, which indicated there will be no airbag deployed when I have an accident) I go back to dealership to ask them to check it for 2 times, and they claim it is working properly, but in fact I know it is not. Check the vehicle’s condition. I hope this helps and best of luck getting the information you need. He never mentioned about any kind of 90-day warranty, I know another dealer in town who does that, but I’m not sure about this guy and I don’t know if being a licensed member of AMVIC obliges him to do so. Some auto dealers have a 24-hour return policy for new car purchases. They were also asking for a down payment. 2 weeks later they booked me in to another repair shop. The most common question we are asked is whether or not they can return the car if they are unhappy with it. They offered me a trade in with additional $4500 payment to them. The first one is the Motor Vehicle Sales Authority of BC (they regulate the licensing of motor dealers, set dealer standards and more — here is a link to their website: http://www.mvsabc.com/contact-us). Hello Kim and aaamama, The information we shared in our blog post comes from the Motor Vehicle Sales Authority of BC. Best of luck! I returned the car to the dealer four days after I bought it and asked for my money back, on the basis that they sold me a vehicle that they, or the manufacturer knew had a serious fault. If this is not possible the matter may need to be resolved in a court of law. Carvana provides car shoppers a better way to buy a car. We don’t regulate the motor vehicle industry so unfortunately we won’t be able to help you with any further actions. For example, some dealers offer a return policy if you bring back the car within a certain number of days or miles. I noticed the same problem exists in the courtesy car they lent me, which was of the same year and model. My husband liked the brand new and he decided to buy that one. all went fine but dealer called me next day and has been calling for last 3 days saying that the trasnmission the jeep is gone. I purchased a SUV March 31, and i called the car lot April 4th asking if they would take the vehicle back. Malfunctions and Repairs; Warranties; Selling Price of a Vehicle; Sales Contract; Transfer of Ownership and Vehicle Registration; Selling a Vehicle Through a Third-party Dealer; Purchased Automobile. Since I have not had the item installed, do I have an option to simply ask the dealership to cancel my purchase of that item and refund me the money charged for it? I am in the process of buying a car because its cheaper to buy new than search for used car parts in BC but I figured if I didn’t like the car I could return it. 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