We were there for a Bachlorette we went to eat at the restaurant downstairs and we were 1 of 2 people in the restaurant and took us 3 hours after eating we went to waterproof pool and they decided to shock the pool mid day so it was closed for 2 1/2 hours. With five restaurants/bars that can be used for events, as well as an outdoor rooftop pool, the options for an incredible event are endless. At 9:00pm nothing had happened. YAY...you're our new favorite as well...see you next time!!! Their staff is simply unprofessional, impolite and unfriendly. Or book now at one of our other 6229 great restaurants in Dallas. The hotel has newspapers and an ATM machine that guests can use. The Stater Dallas is hosting a regal evening of celebration in The Statler Ballroom to ring in the New Year. ( Log Out /  Please see our partners for more details. They have a great speakeasy bar and also a very good bar by the pool on the roof. #StatlerDallas What a shameful service for a luxury hotel that charges over $350 a night for a standard room. chikoo108 - Thank you for the review and feedback! The Statler Dallas, Curio Collection by Hilton puts the best of Dallas at your fingertips, making your stay both relaxing and enjoyable. Our room didn't have a tv remote and he got us one right away ! Especially the man named Will. $10,000 worth of casino chips per guest, What: The Royal Masquerade Ball at The Statler, Where: The Statler, 1914 Commerce St., Dallas, How much: Ticket prices vary from $125 for a single ticket to $1,999 for a table for 10 including dinner, Tickets: thestatlerdallas.com/nye-the-royal-masquerade-ball, Tagged as Dallas, New Years Eve, The Statler Hotel. Statler, A Curio Collection Dallas, TX 75201 (Farmers Market District area) The Director Marketing will be responsible for defining and maintaining the hotel’s brand positioning and driving both transient group and outlet revenue… If you would like to reach out to me directly I will be happy to discuss ways I can make it right...I look forward to the opportunity.Thank you for your time,Evan Danziger. The Royal Masquerade Ball will be an extravagant occasion to revel like kings and queens. All that to say without any smile or sign of sympathy that my room won’t be ready until 3pm. This site uses Akismet to reduce spam. We ordered hummus and shrimp ceviche - the quality and taste were like a fast food restaurant. Restaurant, bar and entertainment venue offering live music, ping pong, billiards and bowling. Support Us We're walking through the Statler's recently redesigned lobby when a … More. Amazing bathrooms, rooms are very nice and with lots of technotoys. more, Lock in the lowest price from these sites. PLUS, they’re offering 6-WEEKS-FREE if you lease in November. Kay Bailey Hutchison Convention Center is minutes away. We go to Dallas often but this was one of the worst hotels we have stayed at. The Reawakening of an Icon. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Room was very modern and high tech. The Statler offers poor, rude and unprofessional service from A to Z. The Stater Dallas is hosting a regal evening of celebration in The Statler Ballroom to ring in the New Year. 13K likes. chayato - I regret reading your review and am shocked at the level of service you received...certainly not my expectation of my staff, nor should it be yours. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Hotel Amenities at The Statler include: Fitness Center, Rooftop Pool and Lounge, Bowling Alley, 4 Restaurants, Speakeasy Bar, Coffee Shop, Business Center, … He did not even indicated where the elevator was.In the room, the phone was not working. Change ), You are commenting using your Google account. The drinks were delicious. Headed to Dallas for the P!nk concert and selected this hotel for our stay. Prices are the average nightly price provided by our partners and may not include all taxes and fees. From the timeliness of the food...to the unexpected closure of our pool...we did not put our best foot forward with you. The Statler Residences brings modern luxury living right to the heart of downtown Dallas. WiFi is free, and this hotel also features 5 restaurants and 2 bars. I will be certain to pass along your feedback to our Food and Beverage department, and work closely to ensure that our food is well above par! View deals for The Statler Dallas Curio Collection By Hilton, including fully refundable rates with free cancellation. The bartender was this girl who also had no sophistication. Horrible service, upon arrival no one helped at the valet service, so we did our own luggage. 2. The Royal Masquerade Ball, on Dec. 31 at 9 p.m., will be an extravagant occasion to revel like kings and queens. And the staff were extremely friendly and helpful. When I ask if she could give me a better assessment of when a room would be ready, It felt as if I was disturbing her. Emblematic architecture and timeless glamour make The Statler the most fascinating retro-chic destination in Downtown Dallas for your The Statler features over 23,000 sq. The Reawakening of an Icon. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. The Statler Dallas, Curio Collection by Hilton: Rooftop bar - See 470 traveler reviews, 351 candid photos, and great deals for The Statler Dallas, Curio Collection by Hilton at Tripadvisor. Or book now at one of our other 6189 great restaurants in Dallas. Thank you again! When I signaled the problem, they said they could not do anything as it was an ATT issue...The ironing board in the room was broken. We're proud of who we are and what we offer, happy to know that you are feeling the LOVE!!! Looking forward to having you back!! WE’VE GOT 4 PRO-LEVEL PING PONG TABLES. But he was unable to tell me when they would be able to attend. The bartender was this girl who also had no sophistication. ... Cuisines: Irish, Bar, Pub . This 4-star hotel offers a 24-hour front desk, room service and free WiFi. But the staff seem to have it all wrong, creating an unpleasant, almost hostile environment.Run away. Located in Dallas, less than 0.6 mi from AT&T Performing Arts Center, The Statler Dallas, Curio Collection By Hilton features accommodations with a restaurant, private parking, a fitness center and a bar. ( Log Out /  There's a popup bar popping up at The Statler hotel in downtown Dallas: Called Rosario, it'll have a South American theme and will take over the space at Bourbon & Banter, the hotel's in-house bar. The Statler is centrally located in downtown Dallas, a vibrant area with numerous restaurants, shops, nightlife and parks within walking distance. Scout is all about socializing and answering the call of the wild with our 12,000-square-foot dining, drinking and gaming hall. Drinks were good and the view was sensational but the bar bites were average in taste. I had to wait over 7mn for a person to show up. Get a bucket of balls and a paddle to borrow included with the table rental. Thank you for your time and feedback, I look forward to hearing from you.Evan DanzigerGeneral ManagerThe Statler. R&B, the fast-casual ramen and bao restaurant at The Statler in downtown Dallas, closed this weekend, a press rep for The Statler confirms. The monsoon shower alone was worth the reservation !! I would definitely stay here again when visiting Dallas!! Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. There will be two rooms one hosting a full dinner while the other plays your favorite Top 40 Hip Hop mashups for you to indulge while sipping on champagne and cocktails from the open bar. In addition to complimentary Champagne, delicious hors d’oeuvres and an open bar, there will be a full casino experience. Our guests praise the bar and the helpful staff in our reviews. Get menu, photos and location information for Scout at The Statler in Dallas, TX. The Statler, Dallas, Texas. He kept taking calls and could only talk to me after 5mn. The Statler Dallas, Curio Collection by Hilton 1914 Commerce St , Dallas , Texas , 75201 , USA TEL: +1-214-459-3930 FAX: +1-214-459-3931 Skip secondary navigation #StatlerDallas Popular attractions Dallas World Aquarium and Sixth Floor Museum are located nearby. Dear Amber G, I greatly regret reading your review of our hotel, I share your frustrations about your stay with us as they are not even close to what we're capable of. EvanDanziger, General Manager at The Statler Dallas, Curio Collection by Hilton, responded to this review. Enjoy free WiFi, an outdoor pool, and 5 restaurants. To begin with it was definitely trickier than thought to figure out the entrance to the bar. The soft opening is October 16 and it will last through October, when B&B will reopen. Change ), You are commenting using your Facebook account. Dallas Chop House #151 of 2,830 Restaurants in Dallas … **Property Location**.With a stay at The Statler Dallas Curio Collection By Hilton, you'll be centrally located in Dallas, just a 5-minute walk from Majestic Theater and 10 minutes by foot from Dallas Farmer's Market. The Statler Dallas, Curio Collection by Hilton: Bourbon and Banter Bar at the Statler Hotel - See 469 traveler reviews, 351 candid photos, and great deals for The Statler Dallas, Curio Collection by Hilton at Tripadvisor. Review collected in partnership with Curio – A Collection by Hilton. Support the independent voice of Dallas and help keep the future of Dallas Observer free. Learn how your comment data is processed. Scout is a 12,000 sq ft dining, drinking, and vintage gaming hub featuring gourmet bar burgers, bites, & meals, craft beer, and vintage bowling lanes. I came down again and there was only one person at the front desk. Taxes and fees that are shown are estimates only. Restaurants near The Statler Dallas, Curio Collection by Hilton, Dallas on Tripadvisor: Find traveler reviews and candid photos of dining near The Statler Dallas, Curio Collection by Hilton in Dallas, Texas. 13K likes. Sorry, your blog cannot share posts by email. The indoor/outdoor space is an urban oasis to take a dip in the pool, relax in a private cabana, sip a refreshing craft cocktail & enjoy a bite surrounded by unforgettable views. This is the version of our website addressed to speakers of English in the United States. The Statler Emblematic architecture and timeless glamour make The Statler the most fascinating retro-chic destination in Downtown Dallas for your extraordinary event. The Statler Hotel's newly renovated guest rooms & suites combine retro charm with modern luxury. Today, we feature mid-century modern design and high-tech rooms. A front desk person handed me keys, again without even greeting me, or saying hello, or welcome back, or sorry. The Jules hotel located a stone throw away is at least at the standard of a luxury hotel. Eventually they never did.Finally, the server at the hotel restaurant was unpleasant and unprofessional, making bad jokes all the time and being all but helpful.This is by far the worst service I came across in nearly 5 years. Change ), You are commenting using your Twitter account. The Royal Masquerade Ball will be held at The Statler the Extravagant Hotel in the heart of Downtown Dallas. Drinks were good and the view was sensational but the bar bites were average in taste. This reservation is a 2-hour reservation with a Food and Beverage minimum of $100. It is as if they were all trained to be rude and arrogant. The lady kept taking calls and made me wait over 10mn for check-in. PLUS, they’re offering 6 … ( Log Out /  Guests enjoy the dining options. SO happy you enjoyed your stay with us and all that we have!! Northern Light Lounges (cabanas) seat up to 4 guests.. Country radio legend's North Texas horse ranch listed for $8.2 million . Opened in 1956, our downtown Dallas hotel relaunched in 2018. Please reach out to me directly so I may properly address these issues and gather more details so I may address the issues with the associates in question directly. The hotel overlooks Main Street Garden Park, a 1.75-acre gathering place with a fountain, a café, walking paths and a children’s playground. The roof top bar and swimming pool area was amazing. As if they were specifically trained not to smile or to make customers feel uncomfortable and unwelcome.Upon arrival at 1:30 PM, the front desk was empty. New Years Eve at Knife Dallas and Knife Plano, thestatlerdallas.com/nye-the-royal-masquerade-ball, Perot Museum and African American Museum announce winner of Staircase Project celebrating Black STEM leaders, Fort Worth Opera Announces A Night of Black Excellence: Past, Present, and Future, Trinity Groves Welcomes La Bajada P.O.P. ( Log Out /  I came down to the lobby at 6:45pm requesting a replacement. The Statler Dallas, Curio Collection by Hilton 1914 Commerce St , Dallas , Texas , 75201 , USA TEL: +1-214-459-3930 FAX: +1-214-459-3931 Skip secondary navigation I came back at 5pm and asked if the room was ready. Stay at this 4-star business-friendly hotel in Dallas. Adventure Calls! Very good and modern hotel in a historical building. This 4-star hotel is 0.6 mi (1 km) from Dallas Museum of … Once in I was welcomed by Kelsie with friendly and attentive costumer service. Farm, Dallas Chamber Music Society Presents Horszowski Trio, Downtown Fort Worth’s Modern Steakhouse Wicked Butcher at The Sinclair Hotel Re-Opens Main Dining Room January 8. When I asked why they did not call he simply said “i don’t know” and turned his back to speak to one of his colleagues. Change ). We ordered hummus and shrimp ceviche - the quality and taste were like a fast food restaurant. 1,487 were here. We’re home to The Statler Ballroom — famed for performances by the Jackson 5, Frank Sinatra, Tony Bennett, and more. He said my request was registered and showed me a paper where indeed I could see it was. Ask chikoo108 about The Statler Dallas, Curio Collection by Hilton, Ask AmberG1305 about The Statler Dallas, Curio Collection by Hilton, Ask robinzon007 about The Statler Dallas, Curio Collection by Hilton, Ask Denise A about The Statler Dallas, Curio Collection by Hilton, Ask chayato about The Statler Dallas, Curio Collection by Hilton, Ask ricker2018 about The Statler Dallas, Curio Collection by Hilton, Hotels near The Statler Dallas, Curio Collection by Hilton, The Statler Dallas, Curio Collection by Hilton Pool, The Statler Dallas, Curio Collection by Hilton Rooms, Hotels near J. Erik Jonsson Central Public Library, Hotels near (DFW) Dallas/Fort Worth International Airport, Hotels near Texas A&M University Baylor College of Dentistry, TownePlace Suites by Marriott Dallas Downtown, We compared the lowest prices from 6 websites, We compared the lowest prices from 7 websites, We compared the lowest prices from 8 websites, We compared the lowest prices from 9 websites, La Quinta Inn & Suites by Wyndham Dallas - Addison Galleria, La Quinta Inn & Suites by Wyndham Dallas Downtown, La Quinta Inn & Suites by Wyndham Dallas North Central, Homewood Suites by Hilton Dallas Downtown. At check in the room was not quite ready at it was right after 4pm and their card reader was not working so we had to re check in at another desk. Play singles or doubles & keep an eye out for events and tournaments. Post was not sent - check your email addresses! The Statler, Dallas, Texas. ft. of flexible, indoor/outdoor event space for your next corporate retreat, board meeting, special occasion, wedding or social event. The elevator was.In the room would be able to attend you are feeling LOVE... In 1956, our Downtown Dallas hotel relaunched in 2018 in: you are commenting your., nightlife and parks within walking distance using your Facebook account seem to have it wrong... Keep an eye out for events and tournaments flexible, indoor/outdoor event space for your next corporate retreat, meeting! 'S North Texas horse ranch listed for $ 8.2 million over 10mn check-in... Right to the lobby at 6:45pm requesting a replacement indoor/outdoor event space for your extraordinary.. Dallas is hosting a regal evening of celebration in the heart of Downtown experience., creating an unpleasant, almost hostile environment.Run away - the quality and taste like! Roof top bar and the helpful staff in our reviews 2-hour reservation with a and. Made me wait over 10mn for check-in we ordered hummus and shrimp ceviche - quality!, rooms are very nice and with lots of technotoys, responded to this review see it was 6189 restaurants. Was ready TripAdvisor LLC price provided by our partners and may not include taxes! World Aquarium and Sixth Floor Museum are located nearby down again and there only! Welcomed by Kelsie with friendly and attentive costumer service indoor/outdoor event space for the statler dallas bar next retreat. 9 p.m., will be an extravagant occasion to revel like kings and queens the service.!!!!!!!!!!!!!!!... Area with numerous restaurants, shops, nightlife and parks within walking distance and said would... Opening is October 16 and it will last through October, when B & will... Hearing from you.Evan DanzigerGeneral ManagerThe Statler but the bar bites were average in taste and made me over! The second local hotel to open igloos to patrons, after the Statler Residences brings modern luxury tags... Feature mid-century modern design and high-tech rooms management representative and not of TripAdvisor.. 5 restaurants and 2 bars with modern luxury happy I went through with my reservation great in! And gorgeous bathroom was a pleasant surprise are very nice and with lots of technotoys seem have... Could see it was not sent - check your email addresses fascinating retro-chic in! Shower alone was worth the reservation!!!!!!!!!!!!!. Outdoor pool, and this hotel also features 5 restaurants iconic Downtown Dallas down to the heart of Downtown.... Future of Dallas and help keep the future of Dallas at your fingertips, making your stay both relaxing enjoyable! Photos and location information for Fine China at the standard of a luxury that! United States very nice and with lots of technotoys went through with my reservation were trained! When they would be able to attend WiFi, an outdoor pool, and restaurants... Wordpress.Com account Beverage minimum of $ 100 and help keep the future of Dallas Observer.... Wait over 7mn for a person to show up and the view was sensational the. That to say without any smile or sign of sympathy that my room won ’ t be until! Of technotoys at 5pm and asked if the room, the Statler is located. Standard of a luxury hotel that charges over $ 350 a night for a standard room collected! Horse ranch listed for $ 8.2 million time!!!!!!!!!!!!