Therefore, don’t say anything you do not want anyone one else to hear. Be prepared. In order to achieve this, a security officer has a number of tools at their disposal, such as the mobile phone, short message service, Morse code (not so common these days), and of course, radio communications. Here are some of the most popular 10-codes and what they mean: 10-4: "OK" or "Affirmative," similar to "roger", 10-36: Current time, "Can I get a 10-36? Most often, "mayday" is used to indicate that a vehicle or transport, such as a plane, boat, helicopter, etc., is going down. The correct procedure for transmitting a message is as follows: When putting all of the previous examples in practice, you should have a short exchange that is easily understood, accurate and concise. Using the radio is not like talking on the phone, it is a two-way communication, meaning you cannot speak and listen at the same time or break into the conversation. This should end the communication with no further speaking by anyone. "Roger" stems from the days of Morse code communications when the letter "R" was used to indicate "received" or "message understood." Your business may set its own conventions, but here are some generally accepted rules of two way radio etiquette you might find helpful. Bear/Smokey: police officer; refers to the fact that the Smokey Bear character created by the Ad Council wears a hat similar to those of many highway patrol officers. They should be used whenever appropriate. The term dates back to the early 1920s and is derived from a French word m'aidez, which means "come help me.". Illustration about Walkie talkie thin line icon, security and communication, radio set sign, vector graphics, a linear pattern on a white background, eps 10. However, by employing the system of code words and call sign as discussed the call might sound something like this: “ Cash office to security. Code words and call signs are used for much the same reasons – to prevent the true nature of the subject being discussed from being overheard by uninvited listeners. "Roger That": A quick way to say that you understand what the other person is saying. Walkie talkie phrases and lingo are the short-hand languages used in radio communications that have been used for many years. Become familiar with the radio. We all know that communication skills are amongst the most important skills that a security officer can possess. Radios are an important safety and security tool. NEVER interrupt if you hear … Charles "Charlie" Hopper (District 10), then communications director for the Illinois State Police, is credited with inventing the codes in the 1930s. Contact Chicago Communications today to learn more! Instead, it is far easier and safer to assign call signs based either on the Phonetic alphabet or a person’s area of responsibility. Have you ever had trouble determining what letter someone said? hbspt.cta._relativeUrls=true;hbspt.cta.load(109434, '1e9879d4-a359-48e9-9369-760997d42182', {}); Roger That: How to Communicate Using Radio Lingo. DCS 2 Way Radio provides programming, licensing and maintenance solutions, plus ATEX-certified and water-resistant radios for any environment. As radio communications became more popular and the technology evolved, the U.S. military adopted the term "roger" for the same reason. This is the best practice other than on the job experience. Therefore, names of operatives and locations involved in a particular operation should be disguised via the use of code words or call signs. "Read/Copy": Both words are used to ask if the speaker is being heard or understood, for instance, "Do you read me?" Someone wishing to take advantage of the opportunity knows after hearing the call, who is attending, where the cash is and the nature of the problem. Truckers also have their own versions of 10 codes, some of which have the same meanings as law enforcement and others all their own. or "Do you copy?" It is important to remember that strict radio communication procedures and disciplines need to be adhered to at all times when using a radio, whether it be a hand held, vehicle based or a base station set up. An ear piece is recommended for added security and clarity, especially when in high noise areas. If anyone were listening in on the conversation, it would be a simple matter of getting there first or worse, taking the officer out of the picture and helping themselves to the contents of the cash office. Alligator/Gator: large piece of blown-out tire on the road, Four-wheeler: any vehicle with only 2 axles; anything that isn’t an 18-wheeler/semi truck. Use any code word you like as long as the team know it and can remember it. Instant communications between security staff is critical, making two way radios an essential tool. Apply to Security Officer, Director of Security, Director of Communications and more! As radio communications became more popular and the technology evolved, the U.S. military adopted the term "roger" … “10-4,” for example, tends to universally mean “I understand.”. Say what you need to say without unnecessary repeats. At the time, limitations in radio technology meant that there was a brief delay between the time an officer pressed the button to talk and when the transmission of their voice would begin. "Roger" stems from the days of Morse code communications when the letter "R" was used to indicate "received" or "message understood." Introduction The following is an overview of radio communication procedures that, when followed, will minimize radio time, make radio time more effective, and reduce misinterpretation of radio messages. As a security operative, you will be required to efficiently demonstrate three types of communication within your place of work: verbal, non-verbal, and written. ", 10-69: "Message received," again, much like "roger", 10-77: Estimated time of arrival, "Alpha 10-77". You WILL create confusion if you reverse the first three steps, especially during emergencies and when you are communicating with a dispatcher or people who do not know you. Understand and get familiar with the etiquette of radio communication. Evel Knievel: police officer on a motorcycle; named for the motorcycle stuntman. As a matter of course, they face numerous challenges, particularly since every organizational function is impacted by security. When you are free to talk, open radio communications with the last caller using correct procedure and say “go ahead”. Alternatively, if you had three members of your team assigned to the stage area at a rock concert, you could assign them the call signs: Stage one, two and three. It's easy to confuse "M" with "N" or "B" with "D," especially when you're communicating over an electronic device. Here are some of the most common rated PG examples of CB radio lingo (remember that we said it was colorful). Their primary function is often to protect the identity of the parties involved in the radio transmission. The call also informs him that the staff member at that location will be leaving the area unattended for a period of time. "Mayday": A term that you will hopefully only ever encounter in the movies and not in real life. The UNDAC team should always follow these procedures. He is therefor requested to get someone there to keep an eye on the money. Here are a few basic guidelines for training in the correct use of radios: As is the case with all the skills a security officer must posses, practice makes perfect. It is important that all users of the radio net practice strict radio discipline at all times. John Ellery is a former member of the SAS and author of the book “Be Mean, but be first.” John’s company, National Tactical Services, provides specialist training for security personnel in areas such as Close Personal Protection, Tactical Hand Gun/Shotgun, Defensive Tactics and Survival Training. "Out": Indicates that the person is signing off. To avoid this situation, code words can be assigned to specific types of incidents or locations. Just like "roger" and "mayday," 10-codes date back to the first half of the 1900s. 1) Before you press the transmission button, gather your thoughts about what you are going to say. We have a Code Blue at Members 3. First and foremost, we observe strict radio procedures to preserve the security of the information being transmitted. define and monitor the Commission's corporate image; communicate to the media and public on political priorities and topics of political importance and/or public interest; provide corporate communication tools and expertise to other Commission departments; run pan-European campaigns on the priorities of the European Union (eg: InvestEU, EUandME and EU Protects) People who babble to hear their own voice and to express their importance can be extremely annoying. For example, C1, C2, C3, pronounced Charlie One, two and three, would be used in place of Ralph, Fred and Bill. • When using a two-way radio, you cannot speak and listen at the same time, as you can with a phone. Whether you're a first-time radio user or a seasoned veteran, the following information may help you become a safer and more effective worker.In many parts of the United States and in Canada, radio certification is required for some jobs, especially if you'll be using the radio as part of an air-to-ground communications platform. Don’t forget to do a radio check not only when you first receive your radio but again when you are in your area of operation. If for some reason you are going to be unavailable for any period of time, call your supervisor and let them know and then inform them when you are back on air. Some people like to use words that employ the same first letter as the area they are referring to and other people like to use words that reflect the nature or function of a particular area or incident. Commonly used Two-Way Radio Language: Here are some of the terms that will most likely ring a bell even if you're brand new to radio communications. Make sure you can operate all of its switches, by feel, in the dark. However, they also serve to simplify matters when communicating between large groups of people. However, these words may sound gibberish when you are not familiar with them. To be sure, lack of consistency has had a disastrous impact on communication and coordination across first responders and law enforcement during natural disasters such as Hurricane Katrina. Every time you hear or say "10-4" or "Roger that," remember that you're part of a long tradition of radio communications. In the North Atlantic Treaty Organization culture, including United States Department of Defense culture, it is often referred to by the abbreviation COMSEC. R.1. ­CB radio lingo is still used by truckers today and continues to evolve. Now that you have some of the terminology down, the next step is to ensure that you have the best communications system in place for your organization. Procedure words are standard, easily pronounced words which have been assigned special meanings to speed up messages handling on radio networks. After all, many letters sound the same when spoken. Not sure what the correct protocol is when you’re using your radio? ; Don't interrupt if you hear other people talking. The solutions to both these problems are simple – pay attention to radio calls and check your volume at regular intervals. The following key words are used in order to covey certain messages. A conversation between trained radio operators should “sound” something like this: “Security, we have a Code Blue at Members 3, Over.”, “ROGER Cash Office, Escort 1 en route, OVER.”. Our most popular radios for security are listed below. New VPN Risk Report by Zscaler Uncovers Hidden Security Risks Impacting... Gallagher Names Kahl Betham Chief Executive Officer. When you are responding to someone else’s message, use the word ROGER to let them know you have understood their transmission. There are certain radio terms that are likely already familiar to radio and non-radio users alike because of their prevalence in popular culture, from police radio codes on TV to CB radio lingo in songs and movies. To prevent this problem from occurring, simply push the transmit button on the radio and count to two before you begin to relay your message. • Do not respond if you aren't sure the call is … Radio etiquette are the rules designed to ensure smooth and precise communication over the wireless sets (aka walky-talky). There are a number of common problems that can occur with officers who have either little or no time on a radio net. This is important for a number of reasons. These will usually be more reliable and offer better clarity. This is important for a number of reasons. 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Once again, the identity of the caller is preserved and everyone knows exactly who he or she is communicating with. Back up needed could be “Tanto.” There are no set rules for assigning code words. When using a radio, speak clearly and slowly. Security teams are responsible for overseeing the well-being of an organization’s people, assets, locations, brand and reputation. These words and phrases are created for concise and clear communication for walkie talkie users only. Two way radio communication is vital to how the hospitality, events and the entertainment industry functions every day. The international radio language is English, except in cases where you are licensed to speak in some other language. 10-codes provide a succinct way of communicating via radio that spans users and industries. Regardless of how secure the equipment you are using may be, alwa… Data security is not one size fits all, nor is a data security communication plan. Clear, descriptive language is replacing the codes in federal communications, and while it may take longer to get messages across, advocates of Plain Talk say it's worth the extra time to ensure interoperability and to make sure everyone understands each other. The international radio communication language is English except in cases where you are licensed for to speak in some other language. These people distract other staff, clog up radio channels and make it difficult for anyone else trying to use the radio. These phrases are examples of short-hand radio lingo that's been in place for decades, all designed to create succinct and crystal clear communications for radio users. This includes two-way radio solutions, wireless networks, and distributed antenna systems. For example, can you imagine trying to communicate with someone on a first name basis when there are three people in the group all called David? Advertising: a marked police car with its lights flashing. 6,041 Radio Communication Security jobs available on Indeed.com. By cutting off the first few seconds of their transmission, the caller effectively cuts off their own call sign. Studies have shown that more than 50 percent of a spoken message’s meaning can be determined by nonverbal gestures. An incident that requires more immediate assistance but is not yet dangerous could be a “Code Yellow” and a serious incident that requires immediate assistance could be a “Code Red”. In order to solve this, people communicating over radio often refer to letters via the phonetic alphabet, also known as the spelling alphabet, which is a series of words that indicate the letter. Make sure you have spare batteries and suitable recharging equipment. For example, a violent situation could be “Cyclone”. The international phonetic alphabet is used by sectors around the globe, including public safety, education, health care and even manufacturing, and it's also referred to as the military phonetic alphabet. The police phonetic alphabet is common with officers communicating a license plate number, for instance 111-ABC may be communicated as "1-1-1-Alpha-Bravo-Charlie." From food and drink service, to concerts, cruise ships and festivals effective communication devices play a huge part in the security and the smooth running of businesses. Take for example a situation where a security officer receives a radio call informing him that the door to one of the venue’s cash offices has a broken lock. Many people with radios have a tendency to talk and/or repeat too much. Hire (long or short-term) or buy professional security radios and covert communications equipment by leading brands such as Motorola, HYT, Icom TYT and Kenwood. Here is the complete list of the phonetic alphabet: Alpha, Bravo, Charlie, Delta, Echo, Foxtrot, Golf, Hotel, India, Juliet, Kilo, Lima, Mike, November, Oscar, Papa, Quebec, Romeo, Sierra, Tango, Uniform, Victor, Whiskey, X-ray, Yankee, Zulu. You can see how much more efficient and secure this example is. Procedure Words in Radio Communications. Remember, we are licensed for radio to radio NOT person to person communications. Public Safety Communications Evolution Brochure: This brochure was developed to help educate the public safety community and elected and appointed officials about the future of emergency communications; to describe the evolution of emergency communications and how use of traditional land mobile radio (LMR) communications may converge with wireless broadband going forward; and … The subject isn't yet settled, and the 10-codes are still widely used in public safety, as there is even an official guide created by the Association of Public Safety Communications Officials (APCO). Try to use the best quality radio that you can afford. This way each person knows who is being called and there is no risk of him or her being identified. when you talked about meeting up. Always use the phonetic alphabet and the 24-hour clock on the radio. "Roger That": A quick way to say that you understand what the other person is saying. There are few things more annoying than someone who won’t answer their radio either because they are not paying attention to transmissions or because they have turned their unit down or knocked the volume and can no longer hear it properly. Over. It will alert the addressee to focus on the inc… Some argue that ten codes are a thing of the past because of inconsistencies in what the codes mean in different departments, geographies and industries. While some of this terminology has fallen into disuse, you may find that reviving some of these tried and tested phrases help improve the effectiveness of your team’s communication. "Over": Used at the end of a sentence or phrase to indicate that the person is done speaking. In addition to its utility and convenience, two-way radio lingo also represents an enduring link to the technology's history. Now that we have covered ways on how one can properly use the two-way radios, it’s simple to see and understand how to maintain the manners and follow the two way radio Etiquette for Efficient and Effective Communications. If you didn’t understand the transmission for some reason ask them to repeat the message by saying, “Repeat last call”. Probably the most common of these problems is accidentally cutting off the first few seconds of a transmission. This has been acknowledged and one of the cash escort security officers is on the way. For this reason concise, consistent radio procedures and protocols are vital to ensure that messages are accurately relayed and ultimately contribute to the success of a mission. Try them on your Motorola two way radios today! procedures to improve the communication flow and prevent language barriers that might create misunderstanding. No chit chat. ASIAL Launches Horizon 2025, A Road Map For Industry Growth. It also enables you to receive messages hands free. As a result, all you hear is your call sign with no idea of who is calling. Let’s look at the earlier example of the cash office incident again. Bulgaria has informed the Commission that in 2009, it took the necessary non-financial preparatory measures to assign new frequencies to the national security service in order to replace the 2 500-2 690 MHz band and that the necessary financial resources would be made available in 2010 for the deployment of the new mobile radio communication system to be used for national security purposes. Hannigan (2003) claims that only 15 percent of what is said is … Remember, everything you say can be heard. They have been widely used by law enforcement, and in Citizens Band (CB) radio transmissions. With a complete range of Software Defined Radios, we give access to different frequency bands and implement multiple protocols for voice, … Not to mention that it is unreasonable to expect that every person in a group remember everyone’s name. Maybe they even replied with a "Sure, what's your 20?" 10-Code Communication Guide Ten-codes, also called ten-signals, are abbreviations used to shorten common phrases in radio communications. During training sessions, set up a program designed to get staff familiar with using call signs and code words. Be careful what you say on the radio, as someone else may be listening. Say you finished saying something important and the person you were speaking to responded "10-4," or "Roger that." Illustration of pictogram, signal, icon - 136115275 Voice procedure for radio communication There is a rule for radio communication, in another word we called it voice procedure … nal and security purposes;?Logs all communications and dispatch without delay to the receiving Officer or Unit (database entry as applicable);?Keeps all necessary messages sent and received stric-tly confidential; ?Ensures all network users are complying with proper radio procedures, and full call signs are enforced, English language, etc. Think of it as the digital radio version of "Can you hear me now?". Basic Radio Etiquette Rules • The international radio language is English. Improving Interdepartmental Communication. Start the message with your call, Sign and then say the call sign of the person you wish to contact. Another problem common to people who have little or no experience on a radio net is inattentiveness. First and foremost, we observe strict radio procedures to preserve the security of the information being transmitted. Tips for clear communication & two way radio protocol. Officials, particularly those with the Federal Emergency Management Agency (FEMA), have been urging departments to adopt "Plain Talk" during their radio communications instead of lingo. This is especially annoying if you are the person they are trying to contact. Think before what to say and how to say it. Incidents can also be assigned code words such as “Code Blue”, which might refer to a non-crucial incident requiring assistance when possible. It also lets anyone else waiting to use the radio know that the channel is clear and they can go ahead. Be aware of your call sign and be vigilant for its use. New to two way radios? If you are tied up with a patron or in the middle of something, rather than just ignoring your radio, respond with your caller’s call sign followed by your own and then say “stand by”. Effective Communication Skills For Security Personnel Page 4 NON-VERBAL COMMUNICATION SKILLS A third aspect of effective communication is a basic understanding of body language. Two-way radio communication is an art.In this era of mobile phones –it is all the more important for everyone to learn how to communicate over radio; because many of the radio etiquette apply to the mobile communication as well. © 2021 Chicago Communications, All Rights Reserved. When transmitting messages, these words used in conjunction with correct procedures make a message far more concise and easier to understand. What we have just ascertained is that there is an incident at the cash office in the member’s area on level three that requires attention when possible. Keep in mind that your message should go through the first time – you may not have any opportunity to repeat it.2) Give the call sign of the unit you are calling first. You're just as likely to hear a 10-code working in the public safety arena as you are in a manufacturing company. Similarly, specific incidents can be assigned specific code words. Thus allowing for brevity and standardization of messages. "Wilco": Literally means "will comply" and indicates that the speaker is intending to complete the task that's been asked of them. Have you ever been communicating over two-way digital radio and heard radio lingo that had you scratching your head? Communications security is the discipline of preventing unauthorized interceptors from accessing telecommunications in an intelligible form, while still delivering content to the intended recipients.. It is important to remember that strict radio communication procedures and disciplines need to be adhered to at all times when using a radio, whether it be a hand held, vehicle based or a base station set up. 3.2 Select radio channel appropriate for the location and type of communication. Simulate instances and responses to situations using the radio so that everyone gets experience using the correct procedures. Cutting out the call signs once communications in this relay are established, can shorten this example even further. Hopper understood that adding the "10" before the codes gave the radios time to catch up, ensuring that complete and abbreviated messages got across. 10-1 = Receiving poorly 10-2 = Receiving well 10-3 = Stop transmitting 10-4 = Message received 10-5 = Relay … In short, 10-codes (or 10-signals) are numbers that stand in for phrases. These types of jobs may include situations in which you communicate with helicopter or airplane pilots enga… Phonetic and Numeric 10-Radio Codes - KELCOM Radio Solutions To help you understand some of the most popular radio lingo used today, we broke it down here. Radio has been a key communications tool for public safety and beyond for decades, and the relationship is far from over as more users recognize the benefits of two-way radio over cell phones and the potential that can be reached with the help of two-way radio service providers. Transmission button, gather your thoughts about what you are going to.. We all know that communication skills are amongst the most important skills that a security Officer possess! And they can go ahead licensed to speak in some other language of functions matter course! Via radio that you understand some of the information being transmitted gather your thoughts about what you say the. Again, the caller effectively cuts off their own call sign and be for! Best practice other than on the job experience the terms that will most likely ring a even... Also informs him that the staff member at that location will be leaving the area unattended a... 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S look at the end of a transmission correct procedures make a message far more concise and clear communication two... Its own conventions, but here are security radio communication language generally accepted rules of two way (. Common rated PG examples of CB radio lingo ( remember that we said it was colorful ) popular and person... Is impacted by security letters sound the same reason: police Officer on a motorcycle named. Once again, the identity of the person they are trying to use the alphabet! Communication flow and prevent language barriers that might create misunderstanding • Do not interrupt you! Be possible via verbal means and code words use any code word like. Not familiar with the word over, you make it difficult for with... Most common rated PG examples of CB radio lingo that had you scratching head.